How do I make payment?
For amounts up to £200, we accept cash on the day. For larger amounts, we accept bank transfer or PayPal.
Can I pick up the hire equipment?
Self-collection isn’t available for first-time customers as part of our standard delivery and setup service. It may be possible for established clients; get in touch to discuss.
Do you dry hire equipment?
All our packages are supplied as complete, managed systems with delivery and setup included. Dry hire may be available for established clients on request.
Do you have Public Liability Insurance, and is the equipment PAT tested?
Yes. We carry Public Liability Insurance up to £5 million, and all our equipment is PAT tested, meeting the requirements of most London venues.
What hours are we available for delivery and collection?
Delivery and collection times are arranged around your event. For events finishing after 2 am, we can usually collect the following morning if the venue is secure.
How much does it cost for delivery, set-up and collection?
Delivery, setup and collection are included as standard. A fixed fee applies based on your postcode within London and the M25 — see our delivery charges for full details.
Are discounts available?
Yes, we offer discounts for charity and fundraising events. These are assessed individually and require payment in advance.
Do you provide a sound engineer for the event?
Yes, all our packages can include an experienced technician to manage setup, sound check and on-the-day operation, so you don’t need to worry about running the system yourself.
Wondering why you should hire through us rather than going direct or DIY? See our reasons to use Datarhyme.
