This agreement is made between the Hirer and Adrian Cooke (trading as Datarhyme), hereinafter referred to as ‘The Owner’. By booking our services, the Hirer agrees to be bound by these terms and conditions.
Booking & Payment Terms
- Booking Deposit: For all hire bookings with a total value of £300 or more, a 25% deposit is required to secure the date.
- Balance Payments (£300 and over): For jobs with a total value of £200 or more, the remaining balance must be settled in full no later than 24 hours prior to the scheduled setup time.
- Small Bookings (Under £300): For jobs with a total value under £300, payment is due upon delivery and equipment setup.
- Accepted Payment Methods: We accept payments via Bank Transfer, PayPal, or via a secure payment link (handled by our payment provider) provided on your digital invoice.
- Cash Payments: Cash is accepted for payments up to a maximum value of £200. Any balance exceeding this amount must be settled via one of our digital payment methods prior to setup.
Cancellation Policy
In the event of a cancellation by the Hirer, the following terms apply to cover lost booking opportunities and administrative costs:
- Cancellation more than 48 hours before the event: Any deposit paid will be refunded in full.
- Cancellation between 24 and 48 hours before the event: The Hirer will forfeit the deposit amount.
- Cancellation within 24 hours of the event setup time: The Hirer is liable for 100% of the total hire fee.
Equipment & Hirer Responsibility
- Hire Period: The hire period begins at the time of delivery/setup and ends at the agreed collection time. Any extension must be authorised by the Owner and may incur additional charges.
- Identification: For security purposes, the Hirer may be required to provide a valid form of identification (e.g. driving licence or passport) and proof of address upon delivery.
- Safe Environment: The Hirer must provide a stable, regulated 230V power supply. The Owner reserves the right to refuse installation if the venue or power supply is deemed unsafe.
- Supervision: The Hirer is responsible for the equipment from the time of setup until collection. Equipment must not be left unattended in unsecured locations.
Weather & Adverse Environments
The Hirer is responsible for ensuring the equipment is kept in a secure, dry, and safe environment at all times.
- Outdoor Events: If equipment is used outdoors (including under marquees, gazebos, or temporary covers), the Hirer must ensure a stable, level, and dry surface is provided.
- Immediate Cessation of Use: In the event of rain, high winds, or any adverse weather conditions that threaten the safety or integrity of the equipment, the Hirer must immediately cease use and safely disconnect the power.
- Environmental Liability: The Hirer remains fully liable for any damage caused by moisture, humidity, or liquid ingress. Please note that “under-cover” protection does not exempt the Hirer from liability for environmental damage.
Damage, Loss & Liability
- Damage & Theft: Any damage (beyond fair wear and tear) or loss of equipment will be charged to the Hirer at the full repair or replacement value. This includes damage caused by guests, venue staff, or third parties.
- Liability Limit: Datarhyme’s liability is limited to the total value of the hire fee paid. We are not liable for any consequential losses, injuries, or damages resulting from equipment failure, late delivery, or circumstances beyond our control.
- Public Liability: While our equipment is maintained to a high standard and PAT tested where applicable, the Hirer is advised to hold their own event insurance for public liability.
Governing Law
These terms and conditions are governed by and shall be interpreted in accordance with English law. The courts of England shall have exclusive jurisdiction over any disputes arising from this agreement.